Does Armstrong credit for a service outage cover intermittent issues?

Armstrong’s policy regarding credit for a service outage does not, in general, cover intermittent issues. Armstrong will issue a pro-rata credit of the fixed monthly charge for the service (s) affected upon prompt notification when a substantial portion or all of your service has been affected for a period of 24 hours or longer.

How do I check for a service outage in my area?

To check for an outage in your area, sign into your Armstrong account: Sign into My Account. A notice will be displayed across the top of your account dashboard if there is a known service outage in your area. Don't have an account? Click here to learn how to create one.

Does Armstrong offer TV & phone service?

Armstrong offers TV, phone and internet service over cable in Pennsylvania, Ohio, Maryland, New York, West Virginia, and Kentucky. Select the option you are having issues with and help provide feedback to the service. Something else...